Michael J Armstrong teaches courses on quality improvement and game theory. He holds a PhD in management science from the University of British Columbia, an MBA from the University of Ottawa, and a BSc from the Royal Military College of Canada. Before his academic career he was a manager of aircraft maintenance. Dr Armstrong is certified by the American Society for Quality in quality management and as a six sigma black belt in quality improvement. He won a Research Achievement Award in 2005, a Faculty Award for Excellence in Teaching in 2012, a Chancellor's Chair for Teaching Excellence in 2012, and a Fulbright Scholar award in 2013.
Some of Dr Armstrong's on-going research aims to help students make better decisions about their studies. He has examined the performance of students who repeat courses, to see how well they do compared to their previous attempt and compared to first-time students. He has also experimented with the use of grade forecasting to help students better understand their progress in a course.
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